7
STATES
3
PAGES
The flow
14
Print in progress
PHOTOSHOP EXPERT
The Photoshop Expert opens their private page (link in the handoff email) and sees the approved drawing, the order title + subtitle, and the B2B logo (via the "B2B logo URL" field, if it's a B2B order). They produce the final files in Photoshop and upload both: one JPG (the preview used everywhere) and one PDF (the print-ready file). Mark as done only enables once both are uploaded.
REWORK VARIANTS OF STATE 14
14b Print rework (photoshop) · 14c Print rework (post-artist)
14b — the fix lives entirely in Photoshop (Ruben rejected internally, or AI routed feedback that doesn't touch the drawing). Same page, new files.
14c — client feedback sent the Artist back to redraw (Phase C 10b), so the Photoshop Expert now regenerates the print from the new drawing.
Both 14b and 14c show a feedback banner on the Photoshop Expert's page — Ruben's note when he rejected internally, or the client's own words when the change came from them, plus the files that were rejected. Ruben's print-review page also keeps his previous feedback and who it was sent to.
14c — client feedback sent the Artist back to redraw (Phase C 10b), so the Photoshop Expert now regenerates the print from the new drawing.
Both 14b and 14c show a feedback banner on the Photoshop Expert's page — Ruben's note when he rejected internally, or the client's own words when the change came from them, plus the files that were rejected. Ruben's print-review page also keeps his previous feedback and who it was sent to.
▼
15
Print for review (internal)
RUBEN
Ruben opens the internal print review page (photo · composition · drawing · print, side by side) and either approves or requests changes.
DECISION · Approve or Request changes
REQUEST CHANGES · DUAL TARGET
If the problem is in the print → back to the Photoshop Expert (→ 14b).
If the problem is in the drawing itself → back to the Artist (→ 10b Drawing rework in Phase C).
If the problem is in the drawing itself → back to the Artist (→ 10b Drawing rework in Phase C).
↻ On approve → 16 (the client is invited to review).
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16
Print for review (client)
CLIENT
The client gets a branded email with a private link to their review page: their original photo next to the final print. One decision — Approve or Send feedback (with optional reference images). Approve → 18. Feedback → 17.
DECISION · Approve or Send feedback
▼
17
Client feedback received
AI · CLIENT · RUBEN
The AI reads the feedback. If it's unclear, it asks the client targeted questions on the same page — up to 5 rounds; if still unclear, it escalates to Ruben. Once clear, the AI summarises it and automatically routes the change to the Artist or the Photoshop Expert.
AI CLARIFY → SUMMARISE → ROUTE
1. AI checks if the feedback is clear.
2. If unclear → asks the client questions on the page. Loop, max 5 rounds. After 5 → escalate to Ruben.
3. If clear → AI writes a summary and routes: drawing change → Artist (10b); text / colour / layout / logo → Photoshop Expert (14b).
4. If confidence is low or the change is large → escalate to Ruben to decide.
2. If unclear → asks the client questions on the page. Loop, max 5 rounds. After 5 → escalate to Ruben.
3. If clear → AI writes a summary and routes: drawing change → Artist (10b); text / colour / layout / logo → Photoshop Expert (14b).
4. If confidence is low or the change is large → escalate to Ruben to decide.
↻ After the rework the print comes back through 15 → 16 for the client to review again.
▼
18
Artwork approved
SYSTEM
The client has approved. The PDF becomes the definitive print file and the order moves automatically to 19 (Phase E) for production and shipping.
Pages you use
Photoshop Expert
pages.runoff.studio/photoshop/[orderId]
private link with token
Ruben · internal review
pages.runoff.studio/internal/print-review/[orderId]
internal login
Client review
pages.runoff.studio/client-review/[orderId]
private link with token · EN / NL
GOOD TO KNOW
• JPG + PDF are both required at the Photoshop step — JPG for every preview, PDF as the file that goes to the printer.
• The client never sees the drawing alone — only the final print next to their original photo.
• Routing is the AI's call, not Ruben's: drawing change → Artist, everything else → Photoshop Expert. The AI feedback loop is capped at 5 rounds, then it escalates to Ruben.
• B2B logo reaches the Photoshop Expert through the "B2B logo URL" field on their page.
• The client never sees the drawing alone — only the final print next to their original photo.
• Routing is the AI's call, not Ruben's: drawing change → Artist, everything else → Photoshop Expert. The AI feedback loop is capped at 5 rounds, then it escalates to Ruben.
• B2B logo reaches the Photoshop Expert through the "B2B logo URL" field on their page.